Total Quality Management is mainly concerned with continuous improvement in all works and functional activities of an organisation. It is long term planning.
It is a consistent improvement in quality.
It is a never-ending process. It describes a management approach to long–term success through customer satisfaction.
The success of the TQM depends on the significant changes in organisation design, work processes, and culture.
There are various approaches to TQM.
Some organizations give importance to the use of a quality program like statistical process control and some give importance to a tool like quality function deployments.
Almost every industry adopted 5S techniques to maintain a Quality workplace.
5S creates the foundation for a visual workplace.
5S is a method for removing all excess materials and tools from the workplace and organizing the required items such that they are easy to find, use, and maintain.
Kaizen is defined as continuous improvement. It is a philosophy of continuous improvement involving small changes throughout all areas of an organization.
When applied to the workplace Kaizen involves all employees - from executives to labourers, and everyone in between.