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Employee Onboarding

Customer Profiles & Market Segmentation (04.CUSTPRO)


Description

Understand the target customer types, their pain points, and market segments we serve to better tailor sales approaches and messaging.

Course duration: 2-10 hours

Content
  • Ideal Customer Profile
  • Market Segmentation
  • Common Customer Challenges
  • Industry-Specific Needs
  • Competitor Comparison
  • Decision-Maker Personas
  • Customer Journey Map
  • Assessment
Completion rules
  • All units must be completed
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