Employee Onboarding

Sales Tools & Technology (05.TOOLSTECH)


Description

Learn to use CRM, sales enablement platforms, communication tools, and data analytics essential for daily sales activities and reporting.

Course duration: 2-10 hours

Content
  • CRM Basics & Navigation
  • Managing Contacts & Opportunities
  • Communication Platforms
  • Data Analytics & Reporting
  • Workflow Automation
  • Troubleshooting Common Issues
  • Assessment
Completion rules
  • All units must be completed